Returns & Exchanges Policy
At ING Premium Sports, we are committed to your peak performance and satisfaction; if your gear isn't the perfect fit, you can return unused items within 30 days of purchase. All returned products must be in their original packaging with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Contact our customer support team or log in to your account portal to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Securely place the items in their original box, ensuring all premium labels and protective packaging are included.
- 3.Ship to ING
Affix the provided shipping label to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our technicians verify the condition of the equipment, your refund will be processed to your original payment method within 5-7 business days.
